Return Policy
Effective Date: November 11, 2024
We aim to ensure your satisfaction with every purchase. If you are not satisfied with your order, our return policy allows you to return items under the following terms.
1. Eligibility for Returns
You may return most items within 30 days of receiving your order, provided the item is in its original condition and packaging. Certain items such as personalized products or digital downloads are not eligible for return.
2. Process for Returns
To initiate a return, please contact us through the provided channels on the website. You will need to provide your order number and reason for return. After approval, you will receive instructions on how to send the item back.
3. Refunds
Refunds will be processed to the original payment method once the returned item is received and inspected. Shipping fees are non-refundable.
4. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately so we can resolve the issue with a replacement or refund.
5. Exchanges
We do not offer exchanges. You will need to return the original item and place a new order.